{"id":1182,"date":"2026-04-15T12:35:35","date_gmt":"2026-04-15T16:35:35","guid":{"rendered":"https:\/\/mystudentaffairs.com\/sss\/?page_id=1182"},"modified":"2026-05-16T18:22:46","modified_gmt":"2026-05-16T22:22:46","slug":"sa9220-the-cost-of-incivility-and-why-it-matters","status":"publish","type":"page","link":"https:\/\/mystudentaffairs.com\/sss\/replays\/sa9220-the-cost-of-incivility-and-why-it-matters\/","title":{"rendered":"SA9220 | The Cost of Incivility and Why It Matters"},"content":{"rendered":"
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The Cost of Incivility and Why It Matters<\/h1>\n<\/div>\nThis webinar is included in our Replay Library<\/a>. Volume discount applies to all items in your cart including replays and live webinars. Save 10% on two items, 15% on three, 20% on four and 25% on five.<\/em>\r\n
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Course ID: SA9220
\nTitle: The Cost of Incivility and Why It Matters
\nDuration: approx. 1 hour
\nFacilitator: Dr. Laura Pantano
\nPrice: $50<\/p>\n

\ud83d\udcc1 Downloads included with your replay:<\/i> video + slide presentation<\/p>\n

OVERVIEW<\/b>
\nIncivility is the general unpleasantness that most of us experience to one degree or another every day. The difficulty of addressing incivility comes from the fact that we know it exists, but we have a difficult time actually defining it. We question ourselves and our perception of what we are experiencing: Am I misinterpreting their comment? Am I overreacting? In truth, incivility is real and it has a tremendous impact on our work environments. It negatively impacts our ability to do our best and to enjoy the work that we do.<\/p>\n

Exposure to incivility has a detrimental effect on an individual. Research has shown that individuals exposed to incivility report increased stress, anxiety, health-related concerns, absenteeism and dissatisfaction with their work environment, which can negatively impact their performance and may ultimately result in the person leaving their position. In group situations, incivility is contagious! It leads to increased disrespect towards fellow employees, students, parents and outside community partners. It also decreases productivity, collaboration, innovation and creativity, which impacts our ability to do our work and inhibits our ability to be effective campus leaders and employees.<\/p>\n

LEARNING OUTCOMES<\/b><\/p>\n